Discover a service entirely dedicated to you

At Lisbon Airport, you can enjoy a personalised service, both at departure and on arrival.

This service includes exclusive assistance from your arrival at the airport to the aircraft or vice versa, through exclusive channels (at security and border control) and on private transportation.

But we don’t stop there. You can also enjoy moments of relaxation in the ANA lounge, the perfect place for a break before boarding. 

Read the booking terms here

Choose your CIP Service

  • CIPSTAR Assistance

    This assistance is exclusive for passengers travelling on private aircraft.

    Arrival  |  Personalised assistance on private transportation, from the aircraft to the airport exit. Includes exclusive disembarking procedures.

    Departure  |  Personalised assistance in private transportation from the arrival at the airport to the aircraft. Includes exclusive boarding procedures.

  • CIP A Assistance

    Arrival  |  Personalised assistance from the aircraft to the airport exit, including all disembarking procedures. Private transportation can be used in this assistance when applicable.

    Departure  |  Personalised assistance from the arrival at the airport to boarding the aircraft, including support on check-in, on security control (fast track) and on passport control, as well as access to the lounge. Private transportation can be used in this assistance when applicable.

    Note: depending on the parking position of the aircraft, the use of private transportation may not be necessary (e.g., parking in positions near the terminal). In this case, the requested assistance will be adjusted to CIP B and charged in accordance with this service.

  • CIP B Assistance

    Arrival  |  Personalised assistance from the aircraft to the airport exit, including all disembarking procedures.

    Departure  |  Personalised assistance from the arrival at the airport to the boarding gate, including support on check-in, on security control (fast track) and on passport control, as well as access to the lounge.

  • CIP C Assistance

    This assistance allows access to the Airport Lounge, with personalized assistance to the Lounge.

    Available for departures only.

  • PORTERAGE SERVICE

    The Porterage Service is a personalised service for individual or group assistance.

    The cost of this service is charged according to the number of pieces of luggage.

    You can add the booking of this service to your CIP service.

Lisbon Airport

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